CMPINTThis month we are asking some additional questions about the Internet, as well as computers, mobile phones, tablets, and other devices that connect to the internet. First, we will ask what types of computers and other devices (you/members of your household) currently use. Please focus on devices (you/members of your household) currently have access to, and have used at least occasionally during the past six months. We are interested in devices used at any location, whether at home, work, school, a library, or anywhere else.
Universe: All households
DESKTP
(Do you/Does anyone in this household, including you,) use a desktop computer, at least occasionally? Include any desktop computers (you/members of your household) currently have access to, and have used at least occasionally during the past six months. (If needed) A desktop is a personal computer that is too large or heavy to be frequently moved from place to place.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
LAPTOP
What about a laptop or notebook? (Do you/Does anyone in this household) use a laptop or notebook computer? (If needed) A laptop is a personal computer that is portable and includes a built-in keyboard and screen.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
TABLET
What about a tablet or e-book reader, such as an iPad or Kindle? (If needed) A tablet or e-book reader is a personal computer that is portable and has a built in screen, but does not have a physical keyboard.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
MPHONE
What about a smartphone, or a cell phone that connects to the Internet? (If needed) (Do you/Does anyone in this household) use a smartphone?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
WEARAB
(Do you/Does anyone in this household) use a wearable device that is connected to the Internet, such as a smart watch or fitness band? Examples include an Apple Watch or Fitbit.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
TVBOX
(Do you/Does anyone in this household) use a smart TV, a game or video system, or another device that connects to the Internet and plays through a TV? Examples include an Xbox, Apple TV, PlayStation, Roku, or a Blu-Ray player that can access the Internet.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
If any (DESKTP LAPTOP TABLET MPHONE WEARAB TVBOX) (1-16) == 1 (anyone in the household uses any device), go to DEVQUA Else go to INTINT
DEVQUA
Thinking about all the different devices we just discussed, how well do the computers and other Internet-connected devices (you use/used by this household) work overall? Please do not include home Wi-Fi routers or similar equipment.
Read and select best match; if respondent is unsure, ask for an average.
(1) They do not work at all
(2) They rarely work well
(3) They somewhat work
(4) They work well
(5) They work perfectly
(2) They rarely work well
(3) They somewhat work
(4) They work well
(5) They work perfectly
Universe: Households w/ any device use
DEVSTA
During the last six months, how often were (you/members of your household) unable to use a computer or other Internet-connected device because it was in use by someone else, located elsewhere, or otherwise inaccessible?
Read and select best match.
(1) Never
(2) During one or two days
(3) During three or four days
(4) During five or six days
(5) During seven or more days
(2) During one or two days
(3) During three or four days
(4) During five or six days
(5) During seven or more days
Universe: Households w/ any device use
INTINTNext, we will ask where (you/members of your household) currently use the Internet. Please focus on places where (you/members of your household) have used the Internet at least occasionally during the past six months. People can use the Internet in many places, such as at work, school, or a library. Internet use includes a wide variety of activities, from checking email or browsing the Web to watching videos or using mobile apps. We are interested in all forms of Internet use on all devices, including the ones we just discussed.
Universe: All households
INHOME
(Do you/Does anyone in this household, including you,) use the Internet at home? This includes accessing the Internet with a cell phone, computer, tablet, or other device.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
If any PEMLR(1-16) == 1 or 2 (anyone in the household is employed), go to INWORK Else go to INSCHL
INWORK
What about at work? (Do you/Does anyone in this household) use the Internet at work? Do not include work from home.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: HHs w/ at least 1 employed person
INSCHL
What about at school? (Do you/Does anyone in this household) use the Internet at school? Please (only include use at school as a student/count students only), and do not include taking online classes from a location other than a school campus.
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
INCAFE
What about at a coffee shop or other business that offers Internet access? (If needed) (Do you/Does anyone in this household) use the Internet while at a coffee shop or other business that offers Internet access?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
INTRAV
What about while going from one place to another? Examples include using the
Internet while riding public transit, or using the GPS on your cell phone while
driving. (If needed) (Do you/Does anyone in this household) use the Internet
while going from one place to another?
Internet while riding public transit, or using the GPS on your cell phone while
driving. (If needed) (Do you/Does anyone in this household) use the Internet
while going from one place to another?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
INLICO
What about at a library, community center, park, or other public place? (If
needed) (Do you/Does anyone in this household) use the Internet at a library,
community center, park, or other public place?
needed) (Do you/Does anyone in this household) use the Internet at a library,
community center, park, or other public place?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
INELHO
What about at someone else's home? (If needed) (Do you/Does anyone in this
household) use the Internet at someone else's home?
household) use the Internet at someone else's home?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
INOTHR
(Do you/Does anyone in this household) use the Internet at some other location
we haven't covered?
we haven't covered?
(If yes and is multi-person household) Who is that?
Enter persons by line number (1-16)
Universe: All households
If HRNUMHOU greater than 1 and (total persons where any IN* == 1) less than HRNUMHOU (this is a multi-person household and not everyone was reported as using the Internet), go to NETCHK
Else if any IN*(1-16) == 1 (anyone goes online anywhere), go to TCHINT
Else go to NONINT
Else if any IN*(1-16) == 1 (anyone goes online anywhere), go to TCHINT
Else go to NONINT
NETCHK
Based on your responses, it sounds like (list names where all IN* != 1) (does/do)
not use the Internet. (Does/Do) (he/she/these people in your household) use the
Internet from any location, and for any purpose? (If additional users) Who uses
the Internet from any location, and for any purpose?
not use the Internet. (Does/Do) (he/she/these people in your household) use the
Internet from any location, and for any purpose? (If additional users) Who uses
the Internet from any location, and for any purpose?
Fill appropriate lines if necessary; locations of use will be allocated
Universe: Multi-person HHs reporting any non-Internet users
If any IN*(1-16) or NETCHK == 1 (anyone goes online anywhere), go to TCHINT
Else go to NONINT
If any IN*(1-16) or NETCHK == 1 (anyone goes online anywhere), go to TCHINT
Else go to NONINT
TCHINT
Next, we are interested in learning about the specific technologies households use
to go online. Please focus on how your household as a whole connects to the
Internet.
to go online. Please focus on how your household as a whole connects to the
Internet.
Universe: HHs w/ any Internet users, any location
MOBDAT
(Do you/Does anyone in this household) access the Internet using a data plan for a
cell phone, smartphone, tablet, mobile hotspot, or other device? This type of
Internet service is provided by a wireless carrier, and may be part of a package
that also includes voice calls from a cell phone or smartphone.
cell phone, smartphone, tablet, mobile hotspot, or other device? This type of
Internet service is provided by a wireless carrier, and may be part of a package
that also includes voice calls from a cell phone or smartphone.
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
If any INHOME(1-16) == 1 and MOBDAT == 1 (anyone goes online at home and household
has a mobile data plan), go to HMINT1
Else if INHOME(1-16) == 1 and MOBDAT == 2 (anyone goes online at home but household
does not have a mobile data plan), go to HMINT2
Else go to USEINT
If any INHOME(1-16) == 1 and MOBDAT == 1 (anyone goes online at home and household
has a mobile data plan), go to HMINT1
Else if INHOME(1-16) == 1 and MOBDAT == 2 (anyone goes online at home but household
does not have a mobile data plan), go to HMINT2
Else go to USEINT
HMINT1
In addition to (your/your household's) mobile Internet service or data plan, we are
interested in whether (you/your household) also use(s) any other type of Internet
service when at home.
interested in whether (you/your household) also use(s) any other type of Internet
service when at home.
Universe: HHs w/ any home Internet users and MOBDAT == 1
Go to HOMTE
Go to HOMTE
HMINT2
You mentioned that (you/someone in this household/members of this household)
use(s) the Internet at home.
use(s) the Internet at home.
Universe: HHs w/ any home Internet users and MOBDAT == 2
HOMTE
I am going to read a list of ways that people access the Internet from their homes,
other than a mobile data plan. At home, (do you/does anyone in this household)
access the Internet using:
other than a mobile data plan. At home, (do you/does anyone in this household)
access the Internet using:
Read and select all that apply
(1) High-speed Internet service installed at home, such as cable, DSL, or fiber-optic service? (If needed) This type of Internet service is often provided by a cable company or phone company.
(Go to HNETQL)
(2) Satellite Internet service? (If needed) This type of Internet service is received
through a satellite dish installed at home. (Go to HNETQL)
(3) Dial-up service? (Go to HNETQL)
(4) Some other service? (Go to TEOTHR)
(5) (Do not read) None (Go to HNETQL)
(Go to HNETQL)
(2) Satellite Internet service? (If needed) This type of Internet service is received
through a satellite dish installed at home. (Go to HNETQL)
(3) Dial-up service? (Go to HNETQL)
(4) Some other service? (Go to TEOTHR)
(5) (Do not read) None (Go to HNETQL)
Universe: HHs w/ any home Internet users
TEOTHR
What other service?
Enter verbatim response
Universe: HHs w/ any home Internet users and HOMTE4 == 1
HNETQL
In (your/your household's) experience over the past six months, does your
(household's) Internet connection at home fill (your/the household's) needs,
including for speed, reliability, and, if applicable, data caps?
(household's) Internet connection at home fill (your/the household's) needs,
including for speed, reliability, and, if applicable, data caps?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any home Internet users
HNETST
At any point during the past six months, did (you/this household) temporarily lose
a home Internet connection due to difficulty paying?
a home Internet connection due to difficulty paying?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any home Internet users
Random age 15+ Internet user in household (any IN*(1-16) or NETCHK == 1 and PRTAGE greater than or equal to 15) selected for questions EMAIL-HOMIOT.
If all Internet users are under 15 years old, skip to MEDINT.
Random age 15+ Internet user in household (any IN*(1-16) or NETCHK == 1 and PRTAGE greater than or equal to 15) selected for questions EMAIL-HOMIOT.
If all Internet users are under 15 years old, skip to MEDINT.
USEINT
We are interested in learning about the applications and services people
commonly use with the Internet. ((If is multi-person household) We have
randomly selected one member of your household for this section.) Consider how
(you personally/NAME) currently use(s) the technologies we've been discussing,
whether at home or any other location. Please focus on activities (you
have/NAME has) done online at least occasionally during the past six months,
using an Internet-connected device such as a computer, tablet, or cell phone.
commonly use with the Internet. ((If is multi-person household) We have
randomly selected one member of your household for this section.) Consider how
(you personally/NAME) currently use(s) the technologies we've been discussing,
whether at home or any other location. Please focus on activities (you
have/NAME has) done online at least occasionally during the past six months,
using an Internet-connected device such as a computer, tablet, or cell phone.
Universe: Random respondents
(Do you/Does NAME) use email?
(1) Yes
(2) No
(2) No
Universe: Random respondents
TEXTIM
What about texting or instant messaging? (Do you/Does NAME) text or use
instant messaging?
instant messaging?
(1) Yes
(2) No
(2) No
Universe: Random respondents
SOCIAL
What about using social networks, such as Facebook, Twitter, or Instagram? (If
needed) (Do you/Does NAME) use social networks?
needed) (Do you/Does NAME) use social networks?
(1) Yes
(2) No
(2) No
Universe: Random respondents
GAMING
What about playing video games online, whether on a smartphone, console, PC,
or any other computing device? (If needed) (Do you/Does NAME) use the
Internet to play video games?
or any other computing device? (If needed) (Do you/Does NAME) use the
Internet to play video games?
(1) Yes
(2) No
(2) No
Universe: Random respondents
CONFER
In the past six months, (have you/has NAME) participated in video or voice calls
or conferencing over the Internet, such as with Skype, FaceTime, or Zoom? (If
needed) (Do you/Does NAME) participate in video or voice calls or
conferencing?
or conferencing over the Internet, such as with Skype, FaceTime, or Zoom? (If
needed) (Do you/Does NAME) participate in video or voice calls or
conferencing?
(1) Yes
(2) No
(2) No
Universe: Random respondents
VIDEO
What about streaming or downloading videos? (Do you/Does NAME) watch
videos over the Internet? Examples include YouTube and Netflix.
videos over the Internet? Examples include YouTube and Netflix.
(1) Yes
(2) No
(2) No
Universe: Random respondents
AUDIO
What about streaming or downloading music, radio programs, or podcasts? (If
needed) (Do you/Does NAME) listen to music, radio programs, or podcasts using
the Internet?
needed) (Do you/Does NAME) listen to music, radio programs, or podcasts using
the Internet?
(1) Yes
(2) No
(2) No
Universe: Random respondents
PUBLSH
What about posting or uploading blog posts, original videos, or other content that
(you/NAME) created? Do not include photos or videos taken for personal use and
shared to social media. (If needed) (Do you/Does NAME) publish or upload
original content that (you/NAME) created to the Internet?
(you/NAME) created? Do not include photos or videos taken for personal use and
shared to social media. (If needed) (Do you/Does NAME) publish or upload
original content that (you/NAME) created to the Internet?
(1) Yes
(2) No
(2) No
Universe: Random respondents
If PEMLR(selected respondent) == 1 or 2 (respondent is employed), go to TELEWK
Else go to JOBSCH
If PEMLR(selected respondent) == 1 or 2 (respondent is employed), go to TELEWK
Else go to JOBSCH
TELEWK
(Do you/Does NAME) use the Internet to telecommute or work while away from
(your/his/her) usual workplace, such as working from home?
(your/his/her) usual workplace, such as working from home?
(1) Yes
(2) No
(2) No
Universe: Employed random respondents
JOBSCH
In the past six months, (have you/has NAME) used the Internet to search or apply
for a job? (If needed) (Do you/Does NAME) use the Internet to search or apply
for a job?
for a job? (If needed) (Do you/Does NAME) use the Internet to search or apply
for a job?
(1) Yes
(2) No
(2) No
Universe: Random respondents
EDTRAI
What about online classes or job training? (If needed) (Do you/Does NAME) use
the Internet for educational classes or job training?
the Internet for educational classes or job training?
(1) Yes
(2) No
(2) No
Universe: Random respondents
EGOVTS
What about accessing government services, such as registering to vote or
renewing your driver's license? (If needed) (Do you/Does NAME) use the
Internet to access government services?
renewing your driver's license? (If needed) (Do you/Does NAME) use the
Internet to access government services?
(1) Yes
(2) No
(2) No
Universe: Random respondents
USESVC
What about requesting services provided by other people, for example hailing a
ride using Uber, ordering food using DoorDash or Instacart, reserving a room
through Airbnb, or requesting a home repair through Angie's List? (If needed)
(Do you/Does NAME) use the Internet to request services provided by other
people?
ride using Uber, ordering food using DoorDash or Instacart, reserving a room
through Airbnb, or requesting a home repair through Angie's List? (If needed)
(Do you/Does NAME) use the Internet to request services provided by other
people?
(1) Yes
(2) No
(2) No
Universe: Random respondents
ESRVCS
What about offering (your/his/her) own services for sale via the Internet?
Examples include offering rentals on Airbnb and driving for Uber or Lyft. Do not
include any goods or possessions sold online, such as clothing, shoes, or crafts. (If
needed) (Do you/Does NAME) offer (your/his/her) own services for sale via the
Internet?
Examples include offering rentals on Airbnb and driving for Uber or Lyft. Do not
include any goods or possessions sold online, such as clothing, shoes, or crafts. (If
needed) (Do you/Does NAME) offer (your/his/her) own services for sale via the
Internet?
(1) Yes
(2) No
(2) No
Universe: Random respondents
ECOMME
In the past six months, (have you/has NAME) used the Internet for online
shopping, travel reservations, or other consumer services on the Internet? (If
needed) (Do you/Does NAME) use the Internet for online shopping, travel
reservations, or other consumer services?
shopping, travel reservations, or other consumer services on the Internet? (If
needed) (Do you/Does NAME) use the Internet for online shopping, travel
reservations, or other consumer services?
(1) Yes
(2) No
(2) No
Universe: Random respondents
EGOODS
(Do you/Does NAME) use the Internet to sell goods? Examples include selling
items on Etsy or eBay.
items on Etsy or eBay.
(1) Yes
(2) No
(2) No
Universe: Random respondents
FINANC
(Do you/Does NAME) use the Internet for financial services such as banking,
investing, paying bills online, or sending money to other people? Examples
include using your bank's website or app, paying a credit card or utility bill
online, or sending money using Venmo or PayPal.
investing, paying bills online, or sending money to other people? Examples
include using your bank's website or app, paying a credit card or utility bill
online, or sending money using Venmo or PayPal.
(1) Yes
(2) No
(2) No
Universe: Random respondents
VOICEA
What about communicating with a digital assistant, such as Alexa, Siri, or Google
Assistant?
Assistant?
(1) Yes
(2) No
(2) No
Universe: Random respondents
HOMIOT
What about interacting with household equipment or appliances that are
connected to the Internet, such as a connected thermostat, light bulb, or security
system? (If needed) (Do you/Does NAME) use the Internet to interact with
household equipment or appliances?
connected to the Internet, such as a connected thermostat, light bulb, or security
system? (If needed) (Do you/Does NAME) use the Internet to interact with
household equipment or appliances?
(1) Yes
(2) No
(2) No
Universe: Random respondents
MEDINT
(If multi-person household) Our remaining questions are about your household as
a whole. (All) I'm going to ask a couple of questions about how (you have/your
household has) used the Internet for health-related activities during the past six
months.
a whole. (All) I'm going to ask a couple of questions about how (you have/your
household has) used the Internet for health-related activities during the past six
months.
Universe: HHs w/ any Internet users, any location
MEDREC
(Do you/Does anyone in this household, including you,) access health records or
health insurance records online?
health insurance records online?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
MEDDOC
What about communicating with a doctor or other health professional using the
Internet? (If needed) (Do you/Does anyone in this household) communicate with a
doctor or other health professional using the Internet?
Internet? (If needed) (Do you/Does anyone in this household) communicate with a
doctor or other health professional using the Internet?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
MEDINF
(Do you/Does anyone in this household) research health information online, such
as with WebMD or similar services?
as with WebMD or similar services?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
MEDMON
(Do you/Does anyone in this household) use an electronic health monitoring
service that collects and sends data to your doctor or health care provider through
the Internet? Examples include connected devices that monitor vital statistics,
blood glucose levels, or blood pressure.
service that collects and sends data to your doctor or health care provider through
the Internet? Examples include connected devices that monitor vital statistics,
blood glucose levels, or blood pressure.
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
UHHINT
(If multi-person household) We are interested in learning generally, without
identifying specific people, what challenges your household has had while using
the Internet.
(If single-person household) We are interested in learning what challenges you
have had while using the Internet.
identifying specific people, what challenges your household has had while using
the Internet.
(If single-person household) We are interested in learning what challenges you
have had while using the Internet.
Universe: HHs w/ any Internet users, any location
PSPRE
During the past year, have concerns about privacy or security stopped
(you/anyone in this household) from doing any of these activities online:
(you/anyone in this household) from doing any of these activities online:
Read and select all that apply
(1) Conducting financial transactions such as banking, investing, or paying bills
online?
(2) Buying goods or services online?
(3) Posting photos, status updates, or other information on social networks?
(4) Expressing an opinion on a controversial or political issue on a blog or social
network, or in a forum, email or any other venue?
(5) Searching for information using a platform such as Google Search, Yahoo
Search, Microsoft Bing, or another web search engine?
(6) (Do not read) None of the above
online?
(2) Buying goods or services online?
(3) Posting photos, status updates, or other information on social networks?
(4) Expressing an opinion on a controversial or political issue on a blog or social
network, or in a forum, email or any other venue?
(5) Searching for information using a platform such as Google Search, Yahoo
Search, Microsoft Bing, or another web search engine?
(6) (Do not read) None of the above
Universe: HHs w/ any Internet users, any location
PSCON
Overall, what concerns (you/members of this household) the most when it comes
to online privacy and security risks?
to online privacy and security risks?
Do not read; select all that apply and/or enter verbatim response if other
(1) Identity theft
(2) Credit card or banking fraud
(3) Data collection or tracking by online services
(4) Data collection or tracking by government
(5) Loss of control over personal data such as email or social network profiles
(6) Threats to personal safety, such as online harassment, stalking, or cyber-bullying
(7) No concerns
(8) Other: ___________________________
(2) Credit card or banking fraud
(3) Data collection or tracking by online services
(4) Data collection or tracking by government
(5) Loss of control over personal data such as email or social network profiles
(6) Threats to personal safety, such as online harassment, stalking, or cyber-bullying
(7) No concerns
(8) Other: ___________________________
Universe: HHs w/ any Internet users, any location
PSCYBA
During the past year, (have you/has any member of your household) experienced
an online security breach, identity theft, or a similar crime?
an online security breach, identity theft, or a similar crime?
(1) Yes
(2) No
(2) No
Universe: HHs w/ any Internet users, any location
If any INHOME(1-16) == 1 (anyone goes online at home), go to TVINT
Else go to NHMINT
If any INHOME(1-16) == 1 (anyone goes online at home), go to TVINT
Else go to NHMINT
NHMINT
You previously mentioned that (you/members of your household) use the Internet
in some places, but not at home.
in some places, but not at home.
Universe: HHs w/ any Internet users, but none from home
Go to EVRHOM
Go to EVRHOM
NONINT
(If multi-person household) Our remaining questions are about your household as
a whole. We are interested in learning why households such as yours do not use
the Internet.
(If single-person household) For our remaining questions, we are interested in
learning why you do not use the Internet.
a whole. We are interested in learning why households such as yours do not use
the Internet.
(If single-person household) For our remaining questions, we are interested in
learning why you do not use the Internet.
Universe: HHs w/o any Internet users from anywhere
EVRHOM
(Have you/Has anyone in this household) ever used the Internet from home?
(1) Yes
(2) No
(2) No
Universe: HHs w/o any home Internet users
NOHM
What are the reasons why (you/members of your household) do not use the
Internet at home?
Internet at home?
Read and select all that apply and/or enter verbatim response if other
(1) Don't need it or not interested
(2) Can't afford it
(3) Not worth the cost
(4) Can use it elsewhere
(5) Not available in area
(6) No computing device, or device inadequate or broken
(7) Online privacy or cybersecurity concerns
(8) Personal safety concerns
(9) Household moved or is in the process of moving
(10) Other: ____________________________
(2) Can't afford it
(3) Not worth the cost
(4) Can use it elsewhere
(5) Not available in area
(6) No computing device, or device inadequate or broken
(7) Online privacy or cybersecurity concerns
(8) Personal safety concerns
(9) Household moved or is in the process of moving
(10) Other: ____________________________
Universe: HHs w/o any home Internet users
If more than one NOHM response given, go to PRINOH
Else go to LOPRCE
If more than one NOHM response given, go to PRINOH
Else go to LOPRCE
PRINOH
Of the reasons you just listed for not going online at home, which (do you/does
your household) consider to be the most important?
your household) consider to be the most important?
Read previous responses; select best match or enter verbatim response if other
(1) Don't need it or not interested
(2) Can't afford it
(3) Not worth the cost
(4) Can use it elsewhere
(5) Not available in area
(6) No computing device, or device inadequate or broken
(7) Online privacy or cybersecurity concerns
(8) Personal safety concerns
(9) Household moved or is in the process of moving
(10) Other: ____________________________
(2) Can't afford it
(3) Not worth the cost
(4) Can use it elsewhere
(5) Not available in area
(6) No computing device, or device inadequate or broken
(7) Online privacy or cybersecurity concerns
(8) Personal safety concerns
(9) Household moved or is in the process of moving
(10) Other: ____________________________
Universe: HHs w/o any home Internet users and more than one NOHM response
LOPRCE
At what monthly price, if any, would (you/your household) buy home Internet
service?
service?
Enter number in dollars or zero if ?none'
Universe: HHs w/o any home Internet users
TVINT
Our last few questions are about the use of cable TV and satellite TV services not
accessed through the Internet.
accessed through the Internet.
Universe: All households
TRADTV
(Do you/Does anyone in this household) subscribe to cable TV or satellite TV?
This often requires a cable box or satellite dish. Do not include TV streaming
subscriptions, such as Netflix, Sling TV, or Hulu.
This often requires a cable box or satellite dish. Do not include TV streaming
subscriptions, such as Netflix, Sling TV, or Hulu.
(1) Yes (End Interview)
(2) No (Go to PREVTV)
(2) No (Go to PREVTV)
Universe: All households
PREVTV
(Have you/Has anyone in this household) ever subscribed to cable TV or satellite
TV? Do not include TV streaming subscriptions, such as Netflix, Sling TV, or
Hulu.
TV? Do not include TV streaming subscriptions, such as Netflix, Sling TV, or
Hulu.
(1) Yes
(2) No
(2) No
Universe: HHs w/o any cable TV subscribers
NOTV
What are the reasons why (you/members of your household) do not subscribe to a
service providing access to TV channels?
service providing access to TV channels?
Read and select all that apply and/or enter verbatim response if other
(1) Using Internet-based video services instead
(2) Don't need it or not interested
(3) Can't afford it
(4) Not worth the cost
(5) Can watch at another location
(6) Can watch using an antenna
(7) Not available in area
(8) No television, or television inadequate or broken
(9) Household moved or is in the process of moving
(10) Previously experienced poor customer service
(11) Previously experienced poor quality
(12) Other: _____________________________
(2) Don't need it or not interested
(3) Can't afford it
(4) Not worth the cost
(5) Can watch at another location
(6) Can watch using an antenna
(7) Not available in area
(8) No television, or television inadequate or broken
(9) Household moved or is in the process of moving
(10) Previously experienced poor customer service
(11) Previously experienced poor quality
(12) Other: _____________________________
Universe: HHs w/o any cable TV subscribers